Terms of service
Terms of Service
Last Updated: May 13, 2025
Welcome to Novellia (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website and related services (collectively, the “Service”). Please read these Terms carefully before using our website.
By accessing or using any part of the Service, you agree to be bound by these Terms. If you do not agree, you may not access or use our website.
1. Acceptance of Terms
By using our website or placing an order, you confirm that you have read, understood, and agreed to these Terms and all applicable laws and regulations.
If you do not accept these Terms, please discontinue use of the Service immediately.
2. Use of the Service
2.1 Eligibility
You must be at least 18 years old to use this Service. By accessing or using our website, you represent that you meet this requirement and have the legal capacity to enter into a binding agreement.
2.2 User Accounts
Some features of the Service may require account registration. You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account.
You agree to:
-
Provide accurate, current, and complete information
-
Keep your login credentials secure
-
Notify us immediately of any unauthorized account access or security breach
2.3 Prohibited Activities
You agree not to misuse the Service. Prohibited activities include, but are not limited to:
-
Violating any applicable laws or regulations
-
Engaging in fraudulent, deceptive, or harmful conduct
-
Attempting to hack, disrupt, or interfere with website functionality
-
Using the Service for unlawful or unauthorized purposes
3. Products and Pricing
3.1 Product Descriptions
We make every effort to display accurate product information. However, we do not guarantee that descriptions, images, or pricing are error-free. Minor variations in color, size, or appearance may occur due to display settings or manufacturing changes.
3.2 Pricing
All prices are subject to change without notice. We reserve the right to modify or discontinue products, promotions, or services at any time.
If a pricing error occurs, we reserve the right to cancel or correct the order after notifying you.
4. Payments and Security
4.1 Payment Methods
We accept secure online payments and Cash on Delivery (COD). By submitting payment details, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.
4.2 Billing Information
You agree to provide complete and correct billing details. Orders may be delayed or canceled due to incorrect or incomplete information.
5. Shipping and Delivery
Shipping terms, delivery timelines, and coverage details are outlined in our Shipping Policy, which forms part of these Terms.
6. Returns and Refunds
Information regarding returns, replacements, and refunds is available in our Return & Refund Policy.
7. Privacy Policy
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
8. Intellectual Property
All content on this website—including text, images, logos, graphics, and software—is the property of Novellia or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or exploit any content without our prior written consent.
9. Termination
We reserve the right to suspend or terminate your access to the Service at any time, without prior notice, if you violate these Terms or engage in conduct that we consider harmful, unlawful, or abusive.
Upon termination, all rights granted to you under these Terms will immediately cease.
10. Governing Law
These Terms are governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.
All disputes shall be subject to the exclusive jurisdiction of courts located in India.
11. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on this page.
Continued use of the Service after updates constitutes acceptance of the revised Terms.
12. Contact Information
If you have questions or concerns regarding these Terms, please contact us at:
Agreement
By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service in full.